In A Large Successful Company Where Your

In My First Career I Had Founded My Own Company, With A Group Of Mit Professors, Before Coming To Harvard To Finish My Doctorate, And So I Had A Deep Respect For The Brains, Talent, And Dedication Of Managers. That Made It Hard For Me To Believe The Attributions In The Business Press That Stupid Management Was To Blame. So I Looked Elsewhere For An Explanation.

There Are More Than 9,000 Billing Codes For Individual Procedures And Units Of Care. But There Is Not A Single Billing Code For Patient Adherence Or Improvement, Or For Helping Patients Stay Well.

Only The General Manager Can Mold The Resources, Processes, And Values That Affect Innovation , Into A Coherent Capability To Develop And Launch Superior New Products And Services Repeatedly.

Lets Take The Best Of Our Ideas From Global Drucker Forum, And The Best Of Our Language, And Then Focus And Clarify.

I Have Been Blessed To See Visions Of Eternity; And Events In My Future That Have Been Important For Me To Foresee, Have Been Revealed To Me.