The Next Thing Is: We Can Make

For The First Month, I Listened, And I Tried Very Hard Not To Draw Conclusions

My Parents Worked Enormously Hard To Put Four Children Through College. We Didn't Have A Lot Of Money.

The Networked World Offers The Promise That Maybe The Information Technology Industry Will Start To, For The First Time In A Decade Or So, Address Ceo-level Issues.

You Can’t Mandate [cultural Change], Can’t Engineer It. What You Can Do Is Create The Conditions For Transformation. You Can Provide Incentives. You Can Define The Marketplace Realities And Goals. But Then You Have To Trust. In Fact, In The End, Management Doesn’t Change Culture. Management Invites The Workforce Itself To Change The Culture.

Until I Came To Ibm, I Probably Would Have Told You That Culture Was Just One Among Several Important Elements In Any Organization's Makeup And Success - Along With Vision, Strategy, Marketing, Financials, And The Like... I Came To See, In My Time At Ibm, That Culture Isn't Just One Aspect Of The Game, It Is The Game. In The End, An Organization Is Nothing More Than The Collective Capacity Of Its People To Create Value.