People Are Entitled To Joy In Work.

The Greatest Losses Are Unknown And Unknowable.

People Need To Know How Their Job Contributes.

Knowledge Is Theory. We Should Be Thankful If Action Of Management Is Based On Theory. Knowledge Has Temporal Spread. Information Is Not Knowledge. The World Is Drowning In Information But Is Slow In Acquisition Of Knowledge. There Is No Substitute For Knowledge.

A Leader Is A Coach, Not A Judge.

People Are Entitled To Joy In Work.