Monetary Rewards Are Not A Substitute For

Defects Are Not Free. Somebody Makes Them, And Gets Paid For Making Them.

Managers Don't Like Giving Appraisals, And Employees Don't Like Getting Them. Perhaps They're Not Liked Because Both Parties Suspect What The Evidence Has Proved For Decades: Traditional Performance Appraisals Don't Work.

Lack Of Knowledge - That Is The Problem.

Management's Job Is To Optimize The Whole System.

Survival Is Optional. No One Has To Change.