Improving Quality Requires A Culture Change, Not

The Great Discoveries Are Usually Obvious.

You Don't Have To Be Noisy To Be Effective.

The Cost Of Quality Is The Expense Of Doing Things Wrong.

If We Deliver On Time, But The Product Has Defects, We Have Not Delivered On Time.

If Anything Is Certain, It Is That Change Is Certain. The World We Are Planning For Today Will Not Exist In This Form Tomorrow.