I Could've Just Walked Away But I

Starbucks Is In My Blood. It Is Such A Part Of Me That Letting It Unravel Simply Was Not An Option.

And With The Right Mentor, Don't Be Afraid To Expose Your Vulnerabilities. Admit You Don't Know What You Don't Know. When You Acknowledge Your Weaknesses And Ask For Advice, You'll Be Surprised How Much Others Will Help.

My Biggest Concern Is That America Is Drifting Towards Mediocrity And That People Don't Recognize - And By People I'm Meaning Washington - Don't Recognize The Sense Of Urgency And The Fact That I Don't Think This Is A Crisis Anymore. I Think It's An Emergency.

Post-9/11, We Saw An Immediate Uptick In The Amount Of People In Our Stores, All Over The Country. People Wanted That Human Connection. We Are Not Going To Fracture The Starbucks Experience.

On Balance, I Am A Supporter Of The Minimum Wage Going Up. We've Got To Be Very Careful What We Wish For Because Some Employers - And There Could Be A Lot Of Them - Will Be Scared Away From Hiring New People Or Creating Incremental Hours For Part-time People As A Result Of That Wage Going Up.