Before You Can Get What You Want,

Take Your Job Seriously, But Don't Take Their Complaints Personally. If You Take It Personally You'll Get Upset And Lose Your Edge. If You Take It Too Personally, You'll Lose Your Edge And Your Job. If You Take It Seriously -- It's You With Them. If You Take It Personally, It's You Against Them. What Steps Can You Take To Ensure Keeping Your Cool?

The Secret To Climbing Up Is To Put Your Heart Into Your Work.

Failure Is An Event, Not A Person. Think Of Failure As 'it' And Not 'me'.

Persuasion Occurs When Trust And Confidence Meet Belief, Risk Tolerance, And Safety.

Ignore People Who Tell You 'you Can't' Or Try To Discourage You.