Software Is More Important Than Hardware.

Only A Few Businesses Will Succeed By Having The Lowest Price, So Most Will Need A Strategy That Includes Customer Services.

Instead Of Buying Airplanes And Playing Around Like Some Of Our Competitors, We've Rolled Almost Everything Back To The Company.

If Your Business Is Not On The Internet, Then Your Business Will Be Out Of Business.

I Feel Pretty Stupid That I Don't Know Any Foreign Languages. I Wish I Knew French Or Arabic Or Chinese.

Good Stuff Tends To Happen Gradually, Whereas Violence Or Catastrophes Are Deemed More Newsworthy.