Obscene Salaries Send The Wrong Message Through

I Say At Our Management Conferences That The Amount Wal-mart Grows In Just One Year Is The Equivalent Of Costco's Size.

If You're Going To Say To All The People That You're Working With, 'we Want You To Treat The Customers Honestly; Don't Lie And Don't Cheat,' It Is Somewhat Hypocritical If You're Not Following The Same Rules.

When You Hire Good People, And You Provide Good Jobs And Good Wages And A Career, Good Things Are Going To Happen.

It Doesn't Do Much Good To Have A Quality Image, Whether It's With The Facility Or Whether It's With The Merchandise, If You Don't Have Real Quality People Taking Care Of Your Customers.

You Just Can't Get Too Focused On Worrying About What's Going To Happen In The Next Quarter. You Have To Worry About Where The Business Is Headed Long-term.