Nobody Can Predict The Future; The Idea

Work Is A Process, And Any Process Needs To Be Controlled. To Make Work Productive, Therefore, Requires Building The Appropriate Controls Into The Process Of Work.

Charisma Becomes The Undoing Of Leaders. It Makes Them Inflexible, Convinced Of Their Own Infallibility, Unable To Change

No Business Can Do Everything. Even If It Has The Money, It Will Never Have Enough Good People. It Has To Set Priorities. The Worst Thing To Do Is A Little Bit Of Everything. This Makes Sure That Nothing Is Being Accomplished. It Is Better To Pick The Wrong Priority Than None At All.

The Leader Sees Leadership As Responsibility Rather Than As Rank And Privilege.

If A Business Is To Be Considered A Continuous Process, Instead Of A Series Of Disjointed Stop-and-go Events, Then The Economic Universe In Which A Business Operates-and All The Major Events Within It-must Have Rhyme, Rhythm, Or Reason.