No Executive Has Ever Suffered Because His

Listening (the First Competence Of Leadership) Is Not A Skill, It Is A Discipline. All You Have To Do Is Keep Your Mouth Shut.

In The Knowledge Economy Everyone Is A Volunteer, But We Have Trained Our Managers To Manage Conscripts.

The Most Important, And Indeed The Truly Unique, Contribution Of Management In The 20th Century Was The Fifty-fold Increase In The Productivity Of The Manual Worker In Manufacturing. The Most Important Contribution Management Needs To Make In The 21st Century Is Similarly To Increase The Productivity Of Knowledge Work And The Knowledge Worker.

Our Society Has Become An Employee Society.

The Enterprise Can Fulfill Its Human And Social Functions Only If It Prospers As A Business.