Most Americans Probably Aren't Aware That There

How Well We Communicate Is Determined Not By How Well We Say Things But How Well We Are Understood.

You Need To Plan The Way A Fire Department Plans: It Cannot Anticipate Where The Next Fire Will Be, So It Has To Shape An Energetic And Efficient Team That Is Capable Of Responding To The Unanticipated As Well As To Any Ordinary Event.

In The First Round Of Work Simplification...you Can Reasonably Expect A 30 To 50 Percent Reduction...to Implement The Actual Simplification, You Must Question Why Each Step Is Performed. Typically, You Will Find That Many Steps Exist In Your Work Flow For No Good Reason. Often They Are There By Tradition Or Because Formal Procedure Ordains It, And Nothing Practical Ordains It.

A Fundamental Rule In Technology Says That Whatever Can Be Done Will Be Done.

Activity Is Not Output.