Managers Are Trained To Make Incremental, Programmatic

Good Communication Is Not Just Data Transfer. You Need To Show People Something That Addresses Their Anxieties, That Accepts Their Anger, That Is Credible In A Very Gut-level Sense, And That Evokes Faith In The Vision.

One Of The Most Common Ways To Overcome Resistance To Change Is To Educate People About It Beforehand. Communication Of Ideas Helps People See The Need For And The Logic Of A Change. The Education Process Can Involve One-on-one Discussions, Presentations To Groups, Or Memos And Reports.

Leadership Is About Coping With Change

Most Us Corporations Today Are Over-managed And Under-led. They Need To Develop Their Capacity To Exercise Leadership.

Never Underestimate The Magnitude Of The Power Of The Forces That Reinforce The Status Quo.