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It Is A Company's Customers Who Effectively Control What It Can And Cannot Do.
-Clayton Christensen
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It Is A Company's Customers Who Effectively
Clayton Christensen
It Is A Company's Customers Who Effectively Control What It Can And Cannot Do.
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And If Your Attitude Is That Only Smarter People Have Something To Teach You, Your Learning Opportunities Will Be Very Limited. ... When We See People Acting In An Abusive, Arrogant, Or Demeaning Manner Toward Others, Their Behavior Almost Always Is A Symptom Of Their Lack Of Self-esteem. They Need To Put Someone Else Down To Feel Good About Themselves.
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At The Beginning Of Almost Every Industry, The Available Products And Services Are So Expensive To Own And Complicated To Use That Only People With A Lot Of Money And A Lot Of Skill Have Access To Them. A Disruptive Technology Is An Innovation That Simplifies The Product And Makes It So Affordable That A Whole New Population Of People Can Now Have One And Use It At The Beginning For Simple Applications, And Then It Improves To The Point That It Makes The Old Technology Obsolete.
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Disruptive Technology Is A Theory. It Says This Will Happen And This Is Why; It's A Statement Of Cause And Effect. In Our Teaching We Have So Exalted The Virtues Of Data-driven Decision Making That In Many Ways We Condemn Managers Only To Be Able To Take Action After The Data Is Clear And The Game Is Over. In Many Ways A Good Theory Is More Accurate Than Data. It Allows You To See Into The Future More Clearly.
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In The Study Of Management, Unfortunately, Many Writers Have Been So Anxious To Articulate A Theory In The Form Of, "if You Do This, This Will Result," That They Never Go Through This Careful Effort.
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