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It Is A Company's Customers Who Effectively Control What It Can And Cannot Do.
-Clayton Christensen
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It Is A Company's Customers Who Effectively
Clayton Christensen
It Is A Company's Customers Who Effectively Control What It Can And Cannot Do.
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In My First Career I Had Founded My Own Company, With A Group Of Mit Professors, Before Coming To Harvard To Finish My Doctorate, And So I Had A Deep Respect For The Brains, Talent, And Dedication Of Managers. That Made It Hard For Me To Believe The Attributions In The Business Press That Stupid Management Was To Blame. So I Looked Elsewhere For An Explanation.
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