It Doesn't Matter What Product Or Service

Power Lies In The Details, And The Tenacious Pursuit Of Such Hidden Levers Can Pay Off Enormously. While You Don't Want To Get A Reputation As A Prissy Worrywart, Worrying About The Details In Private Is Important. You May Think You Are The World's Greatest Speaker, But If The Auditorium's Sound System Is Singing Static - Well, Forget It.

The Common Wisdom Is That ... Managers Have To Learn To Motivate People. Nonsense. Employees Bring Their Own Motivation.

The Trouble With Much Of The Advice Business Gets Today About The Need To Be More Vigorously Creative Is That Its Advocates Often Fail To Distinguish Between Creativity And Innovation. Creativity Is Thinking Up New Things. Innovation Is Doing New Things... The Shortage Is Of Innovators.

Change Is Not So Much About Being The First One To Embrace A New Idea, But Being The First To Forget An Old One

I Don't Know What It Means To Manage The Human Imagination, But I Do Know That Imagination Is The Main Source Of Value In The New Economy. And I Know We'd Better Figure Out The Answer To My Question-quick.