Ineffective Leaders Often Act On The Advice

Unlike Top Management At Enron, Exemplary Leaders Reward Dissent. They Encourage It. They Understand That, Whatever Momentary Discomfort They Experience As A Result Of Being Told They Might Be Wrong, It Is More Than Offset By The Fact That The Information Will Help Them Make Better Decisions.

If I Were To Give Off-the-cuff Advice To Anyone Trying To Institute Change, I Would Say, "how Clear Is The Metaphor?"

This Is More Than Just Having A Vision. You Can See The Difference In The Often-cited Way In Which Steve Jobs Brought In John Sculley To Take Over Apple. At The Time, Sculley Was Destined To Be The Head Of Pepsico. The Clincher Came When Jobs Asked Him, "how Many More Years Of Your Life Do You Want To Spend Making Colored Water When You Can Have An Opportunity To Come Here And Change The World?"

Leaders Do Not Avoid, Repress, Or Deny Conflict, But Rather See It As An Opportunity

People Vary Enormously In How They Learn. Some Learn Through Their Eyes - By Reading But Also By Responding To All Kinds Of Visual Information. Others Learn Mostly Through Their Ears Or Touch Or Other Senses.