If I Were To Summarize In One

Link Yourself To Your Potential, Not To Your Past.

It Takes A Great Deal Of Character Strength To Apologize Quickly Out Of One's Heart Rather Than Out Of Pity. A Person Must Possess Himself And Have A Deep Sense Of Security In Fundamental Principles And Values In Order To Genuinely Apologize.

Many People Think In Terms Of Either/or: Either You're Nice Or You're Tough. Win-win Requires That You Be Both. It Is A Balancing Act Between Courage And Consideration. To Go For Win-win, You Not Only Have To Be Empathic, But You Also Have To Be Confident. You Not Only Have To Be Considerate And Sensitive, You Also Have To Be Brave. To Do That-to Achieve That Balance Between Courage And Consideration-is The Essence Of Real Maturity And Is Fundamental To Win-win.

Trust Is The Glue Of Life. It's The Most Essential Ingredient In Effective Communication. It's The Foundational Principle That Holds All Relationships.

Those Who Get The Most Out Of Life And Those Who Give The Most Are Those Who Make The Choice To Act.