Do The Things That Make Perfect Sense

I Was Lucky. I Grew Up Knowing That Hard Work And Smart Work Has A Greater Impact On Results Than Being Passionate About Something.

It Is So Much Easier To Be Nice, To Be Respectful, To Put Yourself In Your Customers' Shoes And Try To Understand How You Might Help Them Before They Ask For Help, Than It Is To Try To Mend A Broken Customer Relationship.

I Worked Hard And Smarter Than Most People In The Businesses I Have Been In.

My First Company Was Microsolutions. I Worked 20 Hours A Day. I Didn't Take A Vacation For 7 Years. I Didn't Even Take The Time To Read A Fiction Book. It Was All About Work. When I Sold It, I Promised Myself I Would Never Wear A Watch And Only Wear A Suit To Weddings, Funerals And To Meet The President.

Open Offices Keep Everyone In Tune With What Is Going On And Keep The Energy Up. If An Employee Is About Privacy, Show Him Or Her How To Use The Lock On The Bathroom.