Cynicism Is What Passes For Insight When

It's About Creating A Product Or Service So Good That People Will Pay For It. Now 30 Years On The Body Shop Is A Multi Local Business With Over 2.045 Stores Serving Over 77 Million Customers In 51 Different Markets In 25 Different Languages And Across 12 Time Zones. And I Haven't A Clue How We Got Here!

Over The Past Decades...while Many Businesses Have Pursued What I Call 'business As Usual', I Have Been Part Of A Different, Smaller Business Movement, One That Tried To Put Idealism Back On The Agenda.

The Predominant Idea Behind Globalization, In Its Most Virulent Form, Is An Unpleasant Kind Of Social Darwinism - That The World Is For Winners Not Losers, That Only The Successful Count, That Money Is Considerably More Important Than Votes.

Running A Company On Market Research Is Like Driving While Looking In The Rear View Mirror.

I Want To Define Success By Redefining It. For Me It Isn't That Solely Mythical Definition - Glamour, Allure, Power Of Wealth, And The Privilege From Care. Any Definition Of Success Should Be Personal Because It's So Transitory. It's About Shaping My Own Destiny.