Customers Require The Effective Integration Of Technologies

Employees Who Believe That Management Is Concerned About Them As A Whole Person - Not Just An Employee - Are More Productive, More Satisfied, More Fulfilled. Satisfied Employees Mean Satisfied Customers, Which Leads To Profitability.

By The Time I Stepped Down As Xerox's Ceo In 2009 - And As Chairman In January 2010 - Xerox Had Become The Vibrant, Profitable And Revitalized Company That It Still Is Today. What Made The Difference Was A Strong Turnaround Plan, Dedicated People And A Firm Commitment From Company Leaders.

If You're A Global Company You Are Going To Have Jobs Overseas. The Reality Is If We Start Taxing Those Jobs At A Rate That Makes Them Noncompetitive In Those Markets, The Reality Is That We're Going To Lose Business.

My Dad Was An Editor And A Writer, And That's Really Where I Would Have Liked To Have Gone. But The Genetic Link Was Not Intact There, So I Wound Up Going Into Business. But I Love To Write, Still. I'm Not A Great Writer, But I Enjoy It.

I Learned How To Be A Learner. When You Get In A Job, The Tendency Is To Say, 'i've Got To Know It. I've Got To Give Direction To Others. I'm In This Job Because I'm Better And Smarter.' I Always Took A Different View, That The Key Was To Identify The People Who Really Knew And Learn From Them.