A Manager Says 'go,' But A Leader

Great Communication Depends On Two Simple Skills-context, Which Attunes A Leader To The Same Frequency As His Or Her Audience, And Delivery, Which Allows A Leader To Phrase Messages In A Language The Audience Can Understand.

If You Are A Leader, You Should Never Forget That Everyone Needs Encouragement. And Everyone Who Receives It - Young Or Old, Successful Or Less-than-successful, Unknown Or Famous - Is Changed By It.

In My Organizations I Don't Have Employees; I Have Teammates. Yes, I Do Pay People And Offer Them Benefits. But People Don't Work For Me. They Work With Me. We Are Working Together To Fulfill The Vision. Without Them, I Cannot Succeed. Without Me, They Cannot Succeed. We're A Team. We Reach Our Goals Together. We Need Each Other. If We Didn't, Then One Of Us Is In The Wrong Place.

I Don't Think Every Person Is Going To Have The Same Twelve, But I Think Out Of The Twelve I Have, Nine Of Them Every Person Will Have. Three Of Them Are A Little Bit Of An Option, But I Say Go Get Your Own Three, It's No Problem.

Three Reasons Problems Are Inevitable; First, We Live In A World Of Growing Complexity And Diversity; Second, We Interact With People; And Third, We Cannot Control All The Situation We Face.