A Feel-good Style Can Be A Symptom

But Every Company Of The Future Is Going To Be In The Business Of Exquisite Care - Which Means Quick Turnaround Time And Convenience. To Deliver Exquisite Care, You Need An Organization That Coordinates Well And Listens Well.

When Trust Improves, The Mood Improves.

Our Best Comes Out When We Have Honest Discussions.

Our Worst Comes Out When We Behave Like Robots Or Professionals.

We Live In An Extraordinary Time